Explore Guest Reviews of Hotels in Staffordshire

DoubleTree by Hilton Stoke on Trent
4.2/5106 Reviews
The hotel is very close to Waterworld stoke on Trent, There is no charge for its own parking lot. It will be convenient to play in the water. Waterworld did not wash for two minutes. The cabinet clerk was polite and sent three fresh cookies to eat. The room is good, the TV is big enough, the disadvantage is that the shower water is too weak, there is no air conditioning in the room but there is a fan. Breakfast is a general English buffet, there are not many choices but enough food, the grain has a separate packaging is more hygienic.
Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel
3.6/5108 Reviews
Lovely hotel can't wait go back the stafff wete brilliant politr and the rooms we're lovely and clean and the outside ground s are immaculate and I really look forward to booking again which will be very soon
Courtyard Keele Staffordshire
4.4/5121 Reviews
I was visiting the University on business. From the minute I walked in you could feel the customer service culture was very good and very natural. Every team member from reception to the team that we’re looking after the bar and restaurant. I’m sitting here writing this after my breakfast. Again a really friendly and genuine environment. I felt compelled to write this review. I managed a customer service driven environment for many years and I know the work that goes on behind the scenes to keep what you have worked hard to achieve. Well done to all. I’m glad I joined Bonvoy. I will be back 100%. Have a good day.
Hilton Garden Inn Stoke on Trent
4.4/5116 Reviews
Travelled up for a charity bike ride. Proximity to park and mosque was key and this suited perfectly. Room was great. Shower powerful. Noise Proof good as we had a baby with us. Cot provided good standard. Breakfast was very good in morning and not too pricey if bought in advance with booking. Only lose points on having to provide confirmation that breakfast was booked due to fault with their booking system.
Three Queens Hotel
3.6/5103 Reviews
At check-in the reception staff member was more interested in watching football and I was told to wait they watched football!!!! I did not sleep well as the hotel has a loose rope on the flag pole, told in morning that being loose since lockdown. All night a loud metal tinging sound. The hotel has an amazing heritage and the room shares this heritage, I wish just the staff would book time off for football and did regular site checks every day. Lastly the reception is not 24/7.
Holiday Inn Express Lichfield
4.1/5107 Reviews
The location is a bit distant, but it is closer to where we are going, so I chose this place. There are costa coffee, frankie & benny ”s, McDonald's, we ate here for 3 days. Staff were friendly. Breakfast was similar to other hotels. Cleaner
Holiday Inn Express Stoke on Trent
4.1/5114 Reviews
First of all, nothing to do with any of the staff, all lovely and very accommodating. It’s short staffed and that’s where most of the problems lie. We stayed here for 2 nights this week as a family Of 4, 2 adults and 2 kids under 3. The room was nice and clean, but when we got there the pull out bed had no bedding at all, we checked in about 9.30pm, so it wasn’t ideal when wanting to get the girls into their beds. Went to phone reception… the phone was broken. I managed to find the hotels reception number online so I called reception, and Laura from there came to the room with bedding and extra towels and even offered to make the bed for me, I said she didn’t have to but she helped me anyway, and she was amazing with our 2 children. Honestly, one of the best customer service experiences I’ve had in a while. The next morning we headed to breakfast… this was a shambles. First of all it was a struggle to get a table, we got ushered into a strange little conference room filled with dirty tables, we sat at the only clean one. Went to get a high chair for our baby… no high chairs. Went to get food, almost everything had run out, no juices or glasses, mugs for tea and coffee. Managed to get a small Plate of food, no cutlery to eat it with. Honestly Shocking. That evening Laura was on reception again and she came over and made a fuss over our children when she seen us, our baby absolutely loved her, she really is a credit to the hotel. I chatted with her and another girl with glasses who’s name I can’t remember, but she was also amazing with the baby, it makes such a difference when going anywhere and the staff are kind to my children, it always makes me want to return. The second morning for breakfast we got a high chair and again we’re put into the strange little room, again all tables dirty and full of plates, a nice girl called Anna cleaned it for us and apologised about the wait for a table. No mugs again, Anna got one for me, managed to get a small amount of juice with our breakfast, until it ran out again. Over all, it’s a staffing issue, the staff there are all amazing and did what they could when they could do it, but there needs to be more staff, it’s the school summer holidays and it seemed the dining room was running on 2/3 staff members.
Holiday Inn Express Burton Upon Trent
4.1/542 Reviews
Stayed for one night with my Partner. Reception staff were welcoming on arrival. Room was lovely. Nicely decorated, immaculately cleaned and had all we required. Bed was comfortable. Had breakfast the next morning which again was superb. Buffet style but hot, tasty and plentiful. A brilliant stay and would stay again if need arose.
Holiday Inn Birmingham North - Cannock
3.5/526 Reviews
We had a great stay at Holiday Inn Birmingham North-Cannock. We loved the fact that we were allocated a room on a high floor. The location is perfect with easy access to the motorway. The rooms were clean, modern and spacious. Breakfast was tasty and plentiful, we were still able to have a full English breakfast however, it was delivered to the room due to the current social distancing rules, which was great, breakfast in bed! We were able to dine in the restaurant in the evening which was nice, they had a great selection of flavoured Gins also! The staff were amazing and clearly explained all the new COVID procedures; we felt totally safe and well looked after. Thank you Holiday Inn!
Oak Farm Hotel
4.1/541 Reviews
I stayed here during my 2023 John O'Groats to Lands End ride, when I was accompanied by my wife and 13 year old son, who were acting as support crew. The Oak Farm Hotel is a relatively large wedding venue just off the main road.  It is very accessible from the M6 with a spacious and sprawling car park.  We shared an ensuite family room with double and single bed. The bathroom was large and a little dated – unless you like the 90s vibe - with bath, shower and very noisy extractor fan which sounded like the room was about to take off. The staff were very friendly and helpful. A traditional breakfast buffet is available in the bistro with a self-service cooked breakfast and only a few healthier options.  Due to the family aspect of this hotel, we found the dining room  - and indeed our stay - to be a little noisy with young children enjoying their adventure away. Bistro was closed in the evening when we stayed so we cannot comment on dinner. However, the menu looked appetising. We found a McDonalds and other fast food or family friendly outlets within easy driving distance of the hotel. The bike stored was locked away in the board room just off the reception area at the front so it was easily accessible in the morning.   A remote controlled gate secures access to the venue.

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Local Travel Info

Number of hotels162
Number of Reviews 5,140
Average Price(Weekday Night)€129
Average Price(Weekend Night)€136