Apartments in Sukabumi City

Excellent service especially by Nadia, the front officer. Super clean and great location. In city centre, hence food is easily available. Complimentary tea n biscuits are just great. Good spread of breakfast.

The last time I stayed here was 2 1/2 years ago and had mixed feelings. Now I wanted to give the hotel a second chance. The booking was not easy calling the hotel several times without getting someone on the line. I booked for 9 x nights and arrived at 1930 in the evening. The check in took more then one hour and was done by Sani. Several times he ask me to step aside so he could help other guest. I got one room key that was expired the next day ( I had a booking for 9 x nights ) At check in as asked for extra hangers …the next day twice ! Only the 3’th day the hangers arrived. I asked 4-5 times for a small table in the room ….next to the chair so I don’t have to sit in bed while drinken coffee of eating. It never came On the second day I delivered some laundry…one pink / white polo shirt , it came back later that night with a back stain probably from the iron. I brought it down to FO and they told me that they will wash it again. Next day I asked for the shift ( you have to ASK everyone….no one comes to you ) lady at FO called housekeeping and she told me that they will come to the room 30 Min later a men came to my room “ can I help you “ he asked ??? I asked “ where is my shift “ ? Oh I don’t know anything ….was his answer Next day my shirt came and tie stains where gone. But I decided to leave right away A tip for the hotel manager…..work on communication !!! At check out they wanted to charge me the full amount for the laundry! Never ever again !

Stayed at this hotel on 25-26 March 2022 with my extended family. Stayed in the smallest room (Standard room) with 16m2 of space. But the architect/designer did a good job; while the room was indeed small, it was not as cramped as I thought it'd be. I once stayed in hotel with a slighty larger room (18m2 - Ibis TSM, Bandung), and I thought Ibis was more cramped. My room was located on the fifth floor (facing the swimming pool) and it was clean, brightly lit, and has a small balcony. Soundproofing in the room was OK, and the bed & pillows are comfortable. Good TV, with plenty of channels to choose from & in near-HD quality. The bathroom has raindrop shower + regular shower, and features a foldable chair so you could sit while taking a shower. Never seen this before, and it was a nice feature. Good water pressure and hot water. Too bad the hotel doesn't offer free breakfast, but not to worry. There are plenty of restaurants or snacks available in and around the hotel. You can also order room service. Hotel staff is very polite and helpful; everywhere I went they greeted me & my family and helped me when taking the elevators. The swimming pool is nice too, even though it's kinda small. I noticed there are some kind of underwater cable near the lamp in the pool (really hope it's not a live wire). There are clothing stores for men + women + kids on the 2nd floor. Pros: - Highly competitive rate - Courteous, attentive staff - Modern hotel & good, strategic location - Clean, bright & nicely equipped room - Good TV channels selection - Plenty of stalls selling snacks & restaurants in & around the hotel to choose from Cons: - Smallish room (16m2) - Parking space is very limited (especially during weekend/public holidays) - No breakfast Overall, considering the highly competitive rate & courteous & helpful staff, I'd highly recommend this hotel.

Beautiful place.. feel at home.. swimming pool is okay.. but the floor has to be cleaned often because it's a bit slippery. The room is okay, but you need to pay more attention to the cleanliness under the bed. Overall the hotel is okay. Nice trip.

It's my second visit here in Sukabumi. Last time I've stayed in Horison. It was my worst experience ever, nonetheless the GM Mr Charlie Budiman is a very arrogant and has zero positive attitude. However, what Sparks Odeon did for me have recovered and healed the painful experience I had. This is really personal and I would give six stars for the extra mile services they provide. From the ladies at the counter who really love their job as I can see they are friendly, courteous and always greet with an extra smile. The guys are full of energy, positivism and they too are very nice. The Front Desk Manager is a great man and has potentially shows friendly leadership. It doesn't need to be luxurious or expensive to get amazing services. My biggest recognition of what I've noticed are the housekeepers. I inspect every inch of my room normally when I come back from outside and every single day my room is fresh, cleaned up nicely, I can tell they cleaned the bathroom very well. The tables are wiped nicely. The spark up my room that i felt so comforting that I need to extend two more nights here. I still have a few more nights, but and I'm still enjoying everyday of my hotel stay. Thank you so much for everyone and keep up the excellent services.

The room is quite spacious, the view away from the room is also good, but the toilet lid is crusty, it's still cleaner to close the toilet at my house, there are lots of cafes around the location, the breakfast has quite a lot of choices and is quite delicious, I paid for the hotel room at a higher rate because it was just right want to go on holiday at the end of the year

For the room, it's ok, it's a pity that the hot water always doesn't live.. it should be checked every hour

The room is large, quiet and well located. good!

The hotel is quite comfortable and easy to reach, the swimming pool is taken, the staff is friendly thank you