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Andaz Ottawa Byward Market, by Hyatt
4.1/5130 Reviews
I will pick up on several themes from previous reviewers, but cannot be as generous in my score. The room we had was comfortable and bright, but that is pretty much where the positives end. There is a severe shortage of experienced staff. This impacts the check in experience, the cleanliness of the rooms and the availability of services like the bar. We had a note presented with some fresh towels which apologised for the lack of room servicing due to staff shortages. I had to take the rubbish from our bins down to reception! The surrounding area has many middle of the road eating/drinking establishments, with a few gems within walking distance, although walking round the area is not a pleasant experience. There is high homelessness and you are regularly hassled by beggars. The adjacent construction site starts at 0700 with constant jackhammering until 1630. Not the hotel’s fault, but very invasive noise pollution! We submitted some laundry to be attended to with the promise of a 24 hour turnaround - essential for us as we were on a tight schedule. The laundry was not returned and following a stressful 90 minutes while the hotel tried to locate the laundry which it claimed had been sent to an external provider, it was eventually returned unwashed, having been left in a corner in “housekeeping “. The lady who found it graciously took it away and laundered it herself, for which we were very grateful. I would not stay in this hotel or neighbourhood again.
Cheerful and Modern
4.3/581 Reviews
This homestay is well managed. The host is enthusiastic and helpful. The security environment of the community is better.
Ottawa Kanata
4.3/5103 Reviews
Located in West Ottawa, the hotel is conveniently located next to the market, with Walmat walking for 10 minutes and Ottawa Outlets nearby. The room was clean and the front desk staff was warm. The hotel’s restaurant is also good, offering burger sandwiches. Free parking
Comfort Inn
3.7/5101 Reviews
Thought this was going to be a very nice hotel as all the ratings you see online are amazing. HOWEVER, we get our room and we go to check it out and the hallways smells like nothing but rotten trash, ****, and cigarette smoke. This is supposed to be a smoke free hotel. I ask for a refund as I am pregnant and feel extremely nauseous due to the smell and they deny me of it because we were here for two hours. An hour of that I was outside trying to get a breathe of fresh air with beer cans and cigarette buds on the ground around their picnic table. Not to only mention we find a roach in the hallway. Lovely place.
The Westin Ottawa
4.4/5139 Reviews
So nice to have a hotel conveniently located to nearby points of interest. It's a busy area, though, so be careful when crossing streets! It's evident the hotel is aging but our accommodations were nice & one could see that updates to decor, shower, etc. were somewhat recent. The shower area was huge (perhaps they got rid of the bathtub & just extended the shower area???) Must use room key card to access the elevator to guest room floors. Appreciate the extra security! The staff was responsive when we asked for additional supplies. The breakfast area was very nice, with great views. But the buffet is quite pricey as are individual menu selections. Better to grab breakfast in one of the many options in the neighborhood. There is also a restaurant on-site, again, very pricey. With so many options nearby, why not experience the city? We found the area to be quite walkable & were able to take in quite a few sites in our brief visit. Our experience at the Westin was positive; we understand the minor inconveniences of escalator repairs, etc. are part of general maintenance and didn't let that influence this review.
Ottawa Marriott Hotel
4.2/589 Reviews
Hi Carson & Mark, and staff: it's J and E, thanks for making our stay 5 stars! This hotel is perfectly located for a stay in Ottawa, being a short 800 metre stroll to the Parliament Buildings, War Memorial, National Arts Centre, Rideau Mall, and very close to the National Garllery of Art and Byward Market . We stayed in Room 2223 which afforded a breath taking view of the entire Ottawa Skyline - treat yourself to this Executive King Corner Room. Breakfast at Spin in the Hotel was very good, and priced fair. In/Out Parking on site is also fair and convenient. The hotel was built in 1972 but is well maintained and kept super clean. BIG shout out to MARK at the Front Desk who is absolutely so Personable and went above and beyond the call of duty for us. And of course...CARSON, what can I say, he is the Manager that all Managers should strive to be, very very accomodating! Thanks Ottawa Marriott...we'll be back soon!!!

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Number of hotels166
Number of Reviews 803
Highest PriceUS$687
Lowest PriceUS$82
Average Price(Weekend Night)US$156
Average Price(Weekday Night)US$150