I am one of the top contributors of Tripadvisor in Singapore before the Covid. I will continue the tradition of reviewing Heritage Collection @ Chinatown along South Bridge Road. Also, I will contribute to Trip.com as well.
Firstly, location, location, location. Convenient walk to eateries, sights, buses, trains.
Secondly, cleanliness, hygiene, and bright lights in the room. Attention to detail.
Thirdly, above the basics, room is well equipped with a mini kitchen – fridge, cutlery, towel, etc.
Fourthly, the most important, the super-responsiveness of the staff onsite despite the absence of reception or concierge.
Whatsapp connects to staff who reply instantaneously, solving little problems I got myself into because of ignorance.
For the price of the room, and comparison with similar type chain hotels, it is very well worth the stay.
I will be back in 3 weeks, and will try their other outlets, all wonderfully sited near cultural enclave like Arab Quarter.
Kudos to the staff on the ground, and those managing the Whatsapp.